Howden strengthens relationship with Lorega through corporate loss recovery service

London, 25/03/2024 – Lorega Limited (Lorega), the UK MGA and assistance specialist, has been appointed by Howden, the global insurance group, to provide commercial loss recovery insurance and expert Chartered Loss Adjusting services for its UK corporate customer base. This new partnership is an enhancement to the existing relationship, as Howden has trusted Lorega to provide expert help to their customers for many years.

Lorega’s loss recovery insurance is now available to Howden’s corporate customers as Howden Loss Assist, for claims in excess of £10,000. Customers who choose to purchase this service will have access to expert help from Lorega’s Chartered Loss Adjusters, to help in the quantification, negotiation and settlement of Property Material Damage and/or Business Interruption claims.

Neill Johnstone, Lorega’s managing director, said: “Howden recognises the important role expert claims support plays in helping corporate customers recover their business quickly after a claim. Our market-leading commercial loss recovery product is designed to not only offer peace of mind but complements and adds value to Howden’s existing business portfolio and their strong personal service culture.”

Victoria Sutton, Head of Claims Operations, Corporate and Commercial, UK & Ireland Retail, said:
“We are delighted to be continuing our longstanding partnership with Lorega through their claims assistance offering; Howden Loss Assist will offer tremendous value and support for our corporate clients at time of loss and is aligned with our desire to continue to deliver ‘added service’ propositions for our clients.”

About Lorega
Lorega is the UK’s most respected, reassuring and caring claims expert, independently helping policyholders with their insurance claims for over 35 years.
Lorega only ever represents policyholders, never insurance companies, and believes passionately in providing expert help when people need it most. Lorega’s claims experts, across the whole of the UK, are all qualified Chartered Loss Adjusters and have a wealth of experience in the insurance market.
Lorega has a proven track record of providing excellent service, achieving a top ranking and a 5-star rating for customer service in the Insurance Times Broker Service Surveys for seven consecutive years. They have a 95% overall satisfaction rate from policyholders who have had to make a claim and completed their satisfaction survey in the past 5 years.
Lorega is a unique professional business maintaining both Chartered Insurance MGA and Chartered Loss Adjusting accreditations.

About Howden
Howden is the 5th largest employee-owned business in the UK, and one of the largest insurance groups in the world, with $35bn premium under management and 1.7 million clients served by 16,000 employees.
Howden is made up of talented experts with the freedom and support to do what they do best. They are united by a shared passion and no-limits mindset, and they collaborate to create a powerful international team that can rise to any challenge. Together, they are working to change the insurance narrative – supporting their clients while using insurance as a tool to increase resilience for individuals, businesses, and communities.