Covid-19: How Lorega can help

With the UK in lockdown, in response to Covid-19, Lorega continues to offer its expert claims advice remotely.  Our claims line remains open 24/7 and we are here to help with your insurance claims, whether you have our Loss Recovery Insurance or not.

With businesses being badly affected throughout this period, where liability has been accepted by insurers, we are helping businesses with their business interruption claims through the preparation and negotiation of their claims.  If you have a Lorega Loss Recovery Insurance cover and are uncertain about your claim, please let us know.

If your insurance company has accepted liability for your loss but you do not have our Loss Recovery Insurance cover, don’t worry, our professional services are still available to you.  We call this service our ‘Expert Help’ service and it is available to you, if you would like to take advantage of our expertise, on a fee basis.

Rest assured we would work tirelessly for you to achieve a fair and prompt settlement of your claim, together with interim payments to help your businesses with its cash flow.

If you would like to find out more about Lorega’s Loss Recovery insurance, please contact your insurance broker.

If you would like to find out more about Lorega’s ‘Expert Help’ services, please e-mail us at or call 020 7767 3070 to speak to a member of our team.

More information about us

Lorega is an independent company, owned by the people who work in the business, backed by a private equity partner, and has been going strong for 35 years. During this time, we have only ever represented policyholders, never insurance companies, and we believe passionately in the work we do. Our claims experts, across the whole of the UK, are all qualified Chartered Loss Adjusters and have a wealth of experience in the insurance market.

We have over 100,000 policyholders and clients across the UK, from many types of business, and manage a high volume of claims each year.  We believe that it is the experience, qualification and expertise of our Chartered Loss Adjusters which enables us to ensure that our policyholders gain a full and equitable settlement under the terms of their property and business interruption policy.

As an indication of our overall service standards, policyholders who have had a claim, have scored us at more than 95% satisfaction, in our follow up surveys, for each of the last five years.

Having a claims expert on your side levels up the playing field and provides expert advice to you in formulating, presenting, and negotiating your claim. Our professionally qualified Chartered Loss Adjusters have the experience and the qualifications needed to competently review and interpret the complexities of your policy wording and then calculate the amount which is contractually due to you.