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Cycle ride from London to Paris

Cycle ride from London to Paris

London to Paris bike ride

Raising money for two very worthwhile charities.

On the 5th of September, 6 members of the Lorega team including CEO Neill Johnstone, will be setting off from our office in Leadenhall Street and cycling to the foot of the Eiffel Tower in Paris – a total distance of 300 miles over 4 days!

None of us have ridden this distance before and most last rode bikes with stabilisers! Needless to say, this is a daunting task, but it is one that we are all looking forward to.

If you’re interested in seeing how our training’s going, check out the Lorega Strava club profile here: https://www.strava.com/clubs/447746

Our chosen Charity partners

We are doing this to raise funds for two very worthwhile charities, Marie Curie and First Stop Darlington, both charities which have a special resonance with members of the team here at Lorega.

Marie Curie give free care and support to people living with any terminal illness and their families, bringing light in the darkest hours.  The incredible nurses volunteer their own time to work closely with the NHS to provide this much needed support.

First Stop Darlington is a charity based in the North East of England working actively on the prevention of homeless, as well as providing a listening ear and support for those who are experiencing poverty, distress and social exclusion. In 2012 the charity set up a social enterprise and shop, Bike Stop, where the skilled team and their beneficiaries fix donated bikes to resell and provide a highly valued customer maintenance service. The charity provides the essential first steps towards recovery and self-confidence, the shop provides opportunities to the clients to develop new skills and training to further them in life.

If you would like to make a donation to these fantastic causes, then please click here.  

Meet the team

6 of our bravest head office staff are taking part in this gruelling ride; learn a little more about them below!

Neill Johnstone

Neill Johnstone

CEO

Tell us about your bike.
Bike is a Boardman carbon road bike, nicknamed “Gustave”

How you see your role in the ride?
Responsibility for rehydration and nutrition!!

Why are you’re excited to do the bike ride and what are you looking forward to?
It will be great to do four consecutive days of strenuous exercise and really test this old body frame of mine! I’m looking forward to the end of each day and to relaxing with a glass of fine French wine, a plate of escargot, all in the company of good friends and colleagues.

What do you think the hardest part will be and what are you not looking forward to?
Definitely the training and trying to drink less beer during the summer!

Amii Freeman

Amii Freeman

Underwriting Assistant and Systems Development Co-ordinator

Tell us about your bike.
Cinelli Saeta Radical. Nickname Nelly

How you see your role in the ride?
Organiser

Why are you’re excited to do the bike ride and what are you looking forward to?
I’m excited to see how much we can raise for 2 amazing causes. On the ride, I am looking forward to riding as a team and how we can push each other to keep up the pace and get up the hills.

What do you think the hardest part will be and what are you not looking forward to?
Hardest part will be starting again when I’m already aching and being social when I’m not a morning person.

Geoff Raikes

Geoff Raikes

Financial Controller

Tell us about your bike.
It’s a Look. The frame and forks are probably older than half the team, and the rest of it is a mish-mash of second hand / bargain bin parts lovingly assembled and hand tuned by me.

How you see your role in the ride?
I expect to spend a lot of time at the front of the group, navigating and leading the peloton.

Why are you’re excited to do the bike ride and what are you looking forward to?
I’m looking forward to hills! Climbs to test our resolve, and descents to test our nerves… and refuelling with friends afterwards.

What do you think the hardest part will be and what are you not looking forward to?
Getting going again in the mornings when my legs will still feel empty from the day before.

Lee Bennett

Lee Bennett

Director of Operations

Tell us about your bike.
Nightrider.

How you see your role in the ride?
Straggler.

Why are you’re excited to do the bike ride and what are you looking forward to?
Wine.

What do you think the hardest part will be and what are you not looking forward to?
Actually riding the bike.

Sarah Morton

Sarah Morton

Sales and Marketing Manager

Tell us about your bike.
Boardman SLR – chosen because it’s pretty.

How you see your role in the ride?
Mostly there to order wine and cheese.

Why are you’re excited to do the bike ride and what are you looking forward to?
Looking forward to aforementioned cheese and wine, and finally getting to use my French degree in a semi-professional context.

What do you think the hardest part will be and what are you not looking forward to?
Long boring training rides round London on my own – not my favourite part so far.

David Niman

David Niman

Management Accountant

Tell us about your bike.
Giant, the Davemobile.

How you see your role in the ride?
Head of “Facts”, whatever that entails.

Why are you’re excited to do the bike ride and what are you looking forward to?
I’m excited to fill my lungs with the lovely air on the nice rural roads and to live my dream of pretending to be in the Tour de France, but without the gruelling lifestyle.

What do you think the hardest part will be and what are you not looking forward to?
I think the hardest part will be the brutal hill we have on the end of the first day, either that, or the challenge of riding so long for so many consecutive days

Our principal Sponsors

Thank you to our principle sponsors below.

Lorega expands cyber offerings to support SMEs with low-cost crisis response solution

Lorega expands cyber offerings to support SMEs with low-cost crisis response solution

Press Release: Lorega Launches Cyber 10

Expanding our cyber offerings to support SMEs with low-cost crisis response solution

Lorega Limited (Lorega) have expanded their range of SME assistance products with a new low-cost cyber product, offering SMEs a stand-alone expert telephone helpline to support businesses following data breaches or cyber-attacks.

Cyber 10 offers 10 hours of crisis response, incident management, and investigation and restoration telephone advice from Lorega’s Cyber Emergency Response Team (CERT), upon discovery of a cyber attack or data breach. The CERT is operated by Agenci, a leading international cyber security consultancy, ensuring SMEs and VSMEs have the expert advice they need to get back on their feet as quickly as possible following an incident.

Cyber 10 builds on Lorega’s existing Cyber Recovery product, but is able to offer a lower cost solution to SME businesses, stripping out the additional cost of indemnity cover, by offering advice when it is needed most. It has been designed as a simple policy for businesses who understand the risk of cyber attacks and the likelihood of an incident occurring but cannot afford the high premiums quoted for many cyber insurance policies.

 

SMEs are increasingly at risk of a cyber-attack, but often find it difficult to understand the cover and pay the cost for an indemnity based insurance product. We wanted to offer an alternative, affordable solution which provides reassurance – expert help at the other end of the telephone in the event of a cyber incident.

Neill Johnstone

Managing Director, Lorega Ltd

Customer feedback

“From the start, Lorega offered me total reassurance"

"Thank you, you were a great help and made sure I claimed for everything I was entitled to. Could not have done it without you”

“Your support and input was excellent”

Lorega launches building surveying service to streamline property claims reinstatement process

Lorega launches building surveying service to streamline property claims reinstatement process

Press Release: Introducing Lorega Surveying Services

Lorega Limited (Lorega) continues to broaden its policyholder services with the launch of a dedicated building surveying service – designed to help policyholders to manage property reinstatement in the event of a claim.

Most home and business property insurance will include the cost of surveyors’ and engineers’ fees needed to restore or replace property in the event of fire or other damage. Usually the policyholder is left with the problem of identifying and appointing the professionals needed to oversee and administer the work.

Lorega’s new Surveying Services will be managed by Lorega Solutions Limited, Lorega’s Chartered Loss Adjusting company, to provide the policyholder with access to expert Chartered Surveyors, with the necessary experience and expertise to help the policyholder through the process. The Surveyor will work alongside the Chartered Loss Adjuster appointed by Lorega, on behalf of the policyholder, to prepare and present the claim by obtaining quotes for building work, and then managing the reinstatement process.

Offering access to professional surveying support at the outset of the claims process removes the burden from claimants to source quotes and find a suitably experienced surveyor to manage reinstatement. The launch of Lorega Building Surveying Services enhances our suite of Expert Services for policyholders and demonstrates our overall commitment to providing expert help to minimise the impact, costs and disruption of a property damage claim. Angus Tucker

Managing Director, Lorega Solutions

Customer feedback

“From the start, Lorega offered me total reassurance"

"Thank you, you were a great help and made sure I claimed for everything I was entitled to. Could not have done it without you”

“Your support and input was excellent”

Global Risks Report from World Economic Forum says cyber defences are being tested

Global Risks Report from World Economic Forum says cyber defences are being tested

Global Risks Report from World Economic Forum says cyber defences are being tested

World Economic Forum logoThe World Economic Forum (WEF) published their 2018 Global Risks Report last week, which showed that concern for cybersecurity risks has jumped this year, despite respondents in previous years showing optimism towards technological risks.

Both cyber attacks and data fraud appear in the top five global risks by perceived likelihood, most likely because of the increasing prevalence and disruptive potential for cyber attacks. The report stated that cyber breaches reported by businesses have almost doubled in five years, from 68 per business in 2012 to 130 per business in 2017, and incidents that would once have been considered extraordinary are becoming more and more commonplace.

There are multiple factors at play which are contributing towards the increasing cyber risks, including, but certainly not limited to;  the resurgence of ‘dark net’ markets, increasing use and reliance on cloud services, and the persistence of cyber criminals to create and execute large scale cyber attacks. For example, the report states that in 2016 alone there were 357 million new malware variants released, and that in 2017 the average DDoS (Distributed Denial of Service) target was” likely to be hit 32 times over a three-month period”.

Not only are companies at risk of major disruption due to cybersecurity risks, but can be exposed to rising financial . WEF estimate that cybercrime will cost businesses US$8 trillion over the next five years, and the annual cost of responding to cyberattacks is said to be £11.7 million per company according to the Accenture 2017 ‘Cost of Cyber Crime’ study. According to the Global Risk Report, ransomware was one of the most costly forms of cyber crime in 2017, which locks targets out of their data and demands a ransom in return for restoring access.

Increase in Ransomware attacks.

“Ransomware attacks accounted for 64% of all malicious emails sent between July and September last year, affecting double the number of businesses compared with 2016” stated the report. Perhaps the most high-profile of ransomware experienced in the UK last year was the “WannaCry attack”, which hit the headlines after affected 300,000 computers across 150 countries. One of the more notable WannaCry victims of the attack was the NHS, with 81 out of the 236 trusts across England affected, alongside a further 603 primary care and other NHS organisations, according to the National Auditing office.

What is alarming, apart from the financial cost of the WannaCry attack, that it “illustrated a growing trend of using cyberattacks to target critical infrastructure and strategic industrial sectors, raising fears that, in a worst case scenario, attackers could trigger a breakdown in the systems that keep societies functioning.” The report goes on to state that many such attacks are thought to be state sponsored.

In Summary – heightened vulnerability to attacks

The Global Risks Report believes that risks are increasing – not necessarily because of increasing successful attacks on critical and strategic systems – but due to the” combination of isolated successes with a growing list of attempted attack”; an increasing worldwide interconnectedness and pace means our vulnerability to attacks is heightened.

To find out more, a copy of the full report can be found here.

Customer feedback

“From the start, Lorega offered me total reassurance"

"Thank you, you were a great help and made sure I claimed for everything I was entitled to. Could not have done it without you”

“Your support and input was excellent”

Winter insurance claims – 20 tips to mitigate losses after flood or storm damage

Winter insurance claims – 20 tips to mitigate losses after flood or storm damage

When your business has experienced a flood or storm, it’s often difficult to know what you need to do, and equally what you shouldn’t do, in order to mitigate the loss and reduce the risk to your business.

Angus Tucker, Chartered Loss Adjuster and Managing Director of Lorega Solutions has written up this helpful list, with easy tips and advice to follow in the event of a flood or storm.

1. Are services, such as electricity, gas and water, still operating?

If not, check the reason for this with the utility company, and obtain an estimate of reinstatement of supply.

2. If services are still on, is there a threat from these?

For example, if a property is flooded, should the power be turned off at the mains to prevent short circuits and a possible fire?

3. Act as if you're uninsured

Make urgent decisions on basis of what is best for the business and what is critical for business survival, not on the basis of what insurers may perhaps want.

4. Take photographs of the damage – the more the better.

This will assist in identifying the extent of damage for an insurance claim down the line, as memories can fade and become blurred.

5. If possible, move undamaged stock and equipment higher up out of reach of potential rising flood water

If in two storey premises, move whatever possible from the ground floor to the first floor.

6. In any event, move undamaged goods/stock away from damaged goods/stock

This will help to prevent contamination.

7. If perishable stock, especially foodstuff and similar, has been saturated, try to dispose of before it becomes health hazard.

Ensure it is correctly recorded and photographed as it is disposed of.

8. If you're uncertain regarding your position on the possible health risks of damaged stock/goods, and whether it is salvageable or not, seek immediate advice from the local Environmental Health officer.

They will inspect and issue certificates for condemned goods. Find your local Environmental Health Officer here.

9. Take what necessary immediate measures are possible for mopping up.

Do not wait for someone to give permission!

10. Ensure there is plenty of ventilation to the premises

This can help to prevent possible mould growth.

11. If necessary, contact specialist damage management drying and cleaning companies to attend asap and assist with pumping out of water and drying premises.

Details can be obtained from the British Damage Management Association (BDMA) – 07000 843 236.

12. Do not dispose of anything that may be salvageable.

Try to store this separately, and do obtain assistance from a specialist damage management company.

13. If the premises are now uninhabitable and will be left unattended, secure them.

This will prevent further loss or damage.

14. If you are a tenant, contact your landlord, via the managing agents if appropriate, as soon as possible to advise of the position and request they take necessary immediate action.

You cannot start to recover your business until the building you trade from has been dried and repaired.

15. If the premises are uninhabitable, try to locate suitable local alternative premises, if possible.

You will be able to continue temporary trading from these.

16. Try to reallocate internal resources from unaffected areas of the business.

This may help you to maintain future sales.

17. Contact customers to advise them of the position, especially where immediate supply of promised orders is affected and now no longer possible.

You should seek to reassure them of a longer term position.

17. Prioritise those customers key to business, as initial recovery of business proceeds.

19. Create a separate cost code in the accounts specific to the flood/storm damage and allocate all related expenditure to this code.

This will make it easier to track costs later when insurance claim if being agreed. This is especially important for any additional expenditure incurred to maintain the business.

20. Contact your insurance broker (or insurer if there is no broker) as soon as possible.

They will be able to either provide advice or point you in the right direction for specialist advice.

If you have a loss recovery insurance policy, you’ll have a chartered loss adjuster on hand the manage the insurance claim and advise on how to mitigate losses from the start. To find out more about this, click here.

 

Watch the webinar

Angus talked brokers through some winter weather advice on this webinar. Watch now.

Brokers vote Lorega number one for commercial lines service

We’re delighted to announce that, for the second year running, we have been voted number one for broker satisfaction in commercial lines, in the annual Insurance Times Broker Service Survey – ahead of the industry’s larger insurance brands.

This is a tremendous honour and we are very grateful for all of you who took the time to respond to the survey.  To maintain the position for a second year makes us even more determined to enhance the level of service we provide.

In the last year we have continued to build on the service we provide to you and your clients with:

  • further enhancements to our award winning online trading system, including a 24/7 FNOL claims service and improved visibility of branch performance
  • automated, real time online finance features
  • introduction of the REG TOBA system to improve the efficiency of binder management
  • free training and technical updates using webinars and other material
  • the launch of new assistance products, including Cyber Recovery and HSE Recovery

The results of our own customer satisfaction surveys following a claim show that over 92% of all respondents are delighted with the level of service Lorega provides and would recommend it to others.

If  you would like any more information about any of our products or how to work with us in the future, please feel free to contact us here.

To find out more about the award, read the interview with Neill Johnstone in the Insurance Times.