Getting the Sale

"Loss Recovery Insurance, why do I need it for claims - isn't that what you do for me?

When your client asks you this question, you stand to not only lose the commission from the cross sale of Loss Recovery Insurance, but also a lot of your own valuable time when the claim does occur. It is not simply the first visit to see the client when the insurer’s loss adjuster attends, it’s all the time spent chasing the insurer and adjuster for reports to be submitted releasing payments. It’s the time spent reading the policy wording to combat inferences of under-insurance, or ensuring that the policy liability engages. It’s trying to find out where, the claim papers are. On average, an account executive will spend over 42 hours, nearly a whole week, per year chasing and progressing client claims.

Loss Recovery Insurance is your claim service

If a client asks why they need Loss Recovery Insurance, tell them the following, get the sale and don’t lose your own valuable time:

• The insurance market is complex and highly regulated; insurers will no longer pay a claim on the broker’s say so alone.

• The adjusters working for your insurance company now expect a statement of loss to be highly detailed and formally valued in order to pay the claim in full.

• Loss Recovery Insurance provides unlimited access to your own network of independent chartered loss adjusters.

• Other brokers may now charge you for claim services – sometimes as much as £150 per hour. Loss Recovery Insurance is the way we provide the same service, but eliminates any unexpected costs after the event.

• It’s the way we now provide a very personal claim service for our clients.



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