Brokers' Back Office
Have your own independent Loss Adjuster as part of the team to service your clients' claims.
In the majority of claims, particularly those that are likely to fall below £5,000 in value, a Loss Adjuster will not need to visit your client's premises. Our Brokers Integrated Claims Services (BICS) enables you to use the skills and experience of a Loss Adjuster to help reduce the time and resources involved in managing these claims.
Running your claims department to support clients can be costly. It has always been seen as a necessary expense in order to deliver the full service to clients backing up the insurance promise. But now there is an alternative.
BICS will provide you with a complete, seamless back office service for the reporting and desktop administration of all non-motor related claims.
BICS is designed to deliver high standards of customer service, whenever and wherever your clients need claims support.
Our panel of independent Loss Adjusters is available 24-hours a day, 7 days a week via a dedicated client claim line to provide advice, information and support for all sizes and volumes of claims.
